Privacy Policy for SmartHomeAI

1. General Information
   SmartHomeAI operates AI powered devices essential for modern everyday living. The company is located at 524 10 Ave SW, Calgary, AB T2R 1L1, Canada. Contact phone: +15873324926. Contact email: [email protected]. Business Number: 569854123. This policy describes how data is collected, used, stored, and protected.

2. Scope of Policy This policy applies to the SmartHomeAI website, AI powered devices, mobile tools, and related services used by visitors, clients, and partners in Canada and other regions.

3. Data We Collect We may collect personal data such as name, email, phone number, postal address, device data, IP address, browser type, usage data, and messages sent through forms or support channels. Device logs and AI interaction data may also be processed.

4. How Data Is Collected Data is collected when users fill out forms, contact support, subscribe to updates, use AI devices, browse the site, or interact with system tools. Some data is collected via cookies and similar tools.

5. Purpose of Data Use Data is used to operate AI powered devices, provide support, improve site features, manage user accounts, process orders, respond to inquiries, detect misuse, and comply with legal duties.

6. Legal Basis Under GDPR For users in the European Economic Area, data is processed based on user consent, contract need, legal duty, and legitimate interest related to site safety, device function, and service quality, in line with GDPR rules.

7. User Rights Under GDPR Users have the right to access their data, request correction, request erasure, limit processing, object to processing, and request data transfer. Users may also withdraw consent at any time where consent is the legal basis.

8. Data Sharing SmartHomeAI may share data with service providers, hosting partners, analytics providers, technical support teams, and legal bodies when required by law. Shared data is limited to what is relevant for the stated purpose.

9. International Data Transfer Data may be processed in Canada and other regions where service providers operate. When data is transferred from the EEA, appropriate safeguards are applied in line with GDPR.

10. Data Retention Personal data is stored only for the period needed to fulfill service needs, legal duties, dispute handling, and internal review. After this period, data is deleted or anonymized.

11. Security Measures We apply technical and organizational measures to protect data against loss, misuse, unauthorized access, alteration, or disclosure. These measures include secure servers, access control, and data encryption where suitable.

12. AI Device Data Processing AI powered devices may process visual, audio, and sensor data to perform core functions. Processing may occur locally on the device or on secure servers. Users control device settings and permissions.

13. Cookies Policy The website uses cookies and similar tools to improve user experience, analyze traffic, store preferences, and support site functions. Cookies may be session based or persistent.

14. Types of Cookies Used We use essential cookies for site operation, analytics cookies to understand usage patterns, and preference cookies to remember user settings. Users can manage cookie settings through browser controls.

15. Third Party Services The site may integrate third party tools for analytics, hosting, communication, and device support. These providers process data according to their own privacy terms and applicable laws.

16. Children’s Privacy SmartHomeAI services are not directed to children under the age defined by local law. If data of a minor is identified without valid consent, steps may be taken to remove such data.

17. User Responsibilities Users are responsible for providing accurate data and for maintaining the security of their accounts and connected AI devices. Users should protect login details and device access.

18. Changes to This Policy SmartHomeAI may update this policy to reflect changes in technology, legal rules, or service structure. The updated version will apply once published on the website.

19. Contact Information
    For questions regarding this Privacy Policy or personal data handling, contact SmartHomeAI at 524 10 Ave SW, Calgary, AB T2R 1L1, Canada, phone +15873324926, or email [email protected].